ASPEN LIVING PTY LTD is committed to providing quality services and respecting participants’ rights. Participants’ right to privacy and confidentiality will be recognised, respected, and protected in all aspects.
At ASPEN LIVING PTY LTD, all information will be handled based on the NDIS Quality and Safeguarding Framework.
Consistent processes and practices are in place that respects and protects the personal privacy and confidentiality of each participant.
ASPEN LIVING PTY LTD ensures that all confidential documents are handled safely in our operations.
ASPEN LIVING PTY LTD will not disclose any confidential information to any persons who are not employed by ASPEN LIVING PTY LTD or participant unless consent has been obtained.
ASPEN LIVING PTY LTD will not take any interest in the review of confidential and sensitive documents of the company.
ASPEN LIVING PTY LTD is committed to maintaining the confidentiality of medical results.
ASPEN LIVING PTY LTD will not disclose, copy, release, sell, alter, or destroy any confidential information, either electronic or paper-based unless there is management approval.
ASPEN LIVING PTY LTD is committed to protecting the privacy of participants and workers.
Worker’s responsibilities
All workers will complete Form19. Privacy & Confidentiality Agreement to ensure the confidentiality requirements are understood and adhered to.
Worker’s responsibilities are as below:
Workers will not disclose any confidential information to any persons who are not employed by ASPEN LIVING PTY LTD or participant unless consent has been obtained. Privacy & Confidentiality Information includes but is not limited to:
Participant personal information, and medical examination results
Workers, Contractors, and Volunteers
Business information such as financial records, reports, memos, contracts, computer programs and technology
Company processes and operations
Company intellectual property
Service specifications; and
Any other information regarding company activities that can have a detrimental impact on the company.